As gadgets, phones and travel become increasingly expensive it makes sense to insure these items. A resultant effect of the growth in this area is the increase in fraudulent claims. The lifestyle claims environment is unlike other insurance products such as motor, as each case requires minimal information to effectively validate a claim, increasing the difficulties in identifying suspect claims.
Our counter-fraud expertise and comprehensive intelligence capability allows us to offer a flexible and industry-leading approach to tackling lifestyle fraud. Getting it right first time is what we aim for; the cost of getting it wrong can be significant in terms of customer satisfaction, reputation and staff morale.
Keoghs’ approach is to protect your genuine customer premiums by proactively identifying fraud.