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Lifestyle - Gadgets and Mobile

Key contact

James Heath

James Heath

Partner

T: 0247 665 8256

Lifestyle - Gadgets and Mobile

Detecting fraud in high volume, low value claims can be a significant challenge for insurers and third party administrators. Attempts to balance effective claims management whilst weeding out the plague of fraud, alongside Treating Customers Fairly (TCF), is often troublesome. It is this balancing act where Keoghs excels; our understanding of the factors involved and ability to identify fraud risks is our speciality.

As gadgets, phones and travel become increasingly expensive it makes sense to insure these items. A resultant effect of the growth in this area is the increase in fraudulent claims. The lifestyle claims environment is unlike other insurance products such as motor, as each case requires minimal information to effectively validate a claim, increasing the difficulties in identifying suspect claims.

Our counter-fraud expertise and comprehensive intelligence capability allows us to offer a flexible and industry-leading approach to tackling lifestyle fraud. Getting it right first time is what we aim for; the cost of getting it wrong can be significant in terms of customer satisfaction, reputation and staff morale.

Keoghs’ approach is to protect your genuine customer premiums by proactively identifying fraud.

Click the link to find out more about the new process for disputing Health and Safety Executive FFI invoices ow.ly/8AfY30fkp8N

Keoghs Law @KeoghsLaw 3 days ago