Key Contact

James Heath

James Heath


T:0247 665 8256

Our in-depth knowledge and understanding of the Animals Act allows us to frequently repudiate cases, stopping them from being pursued or issued; our results are evidenced by significant cost savings.

The complexity of the Animals Act means that it sits outside of public liability common law duties. Despite the unusual and complex nature of such cases, we have an enviable track record - having won every trial to date. We provide practical support and advice in disputes with a range of severity and value, including advising in relation to a successful Court of Appeal decision.

Another key issue for pet insurers is the ever increasing risk of fraud. Where you suspect a pet insurance policyholder of fraud, we are able to use our intelligence-led approach to help validate your suspicions and explore potential strategies to resolve the claim. The knowledge and experience of our team enables us to explore a wide range of options - either using fraud, breach of policy arguments or a combination of the two to deliver fraud savings.

We offer a multi-stage approach to suspect pet insurance claims and can handle cases at any stage of the lifecycle, from pre-proceedings through to litigation and beyond.