Keoghs Insight



Keoghs to join forces with Davies

News And Events20/01/2020

Davies, the leading specialist professional services and technology firm, today announces a significant move in to the insurance legal services sector, with Keoghs, the insurance-focused, top-50 law firm, set to join the group.

Davies delivers operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.

Keoghs is a leading provider of dispute resolution and risk services for the UK insurance industry across: motor, casualty, complex and specialty classes. The firm manages more than £1bn worth of insurer claims and resolves in excess of 100,000 claims per annum. Keoghs operates a defendant-only model, and works in partnership with leading insurers, MGAs, brokers, corporates and the public sector.

Keoghs will form a new legal solutions arm within Davies, as the business continues to deepen its capability and domain expertise across its global insurance and highly regulated market segments. Keoghs Chief Executive, John Whittle, will continue to lead the business and will join Davies’ Group Executive Committee, reporting to Davies

Group Chief Executive, Dan Saulter. Whittle and the wider Keoghs management team will join Davies and become shareholders in the enlarged business. The deal is subject to customary regulatory approvals, and is expected to close during the first quarter of 2020.

The addition of Keoghs will see Davies’ global team grow to more than 3,700 colleagues, with operating centres across the UK, Ireland, Bermuda, the US and Canada. The combined business serves more than 500 insurance, highly regulated and global clients.

Since 2015, Davies has increased its annual investments in innovation and digital transformation more than fourfold, including in its CQ claims processing platform, its video and drone claims handling solutions, as well as investing in automation, speech analytics and virtual reality training solutions.

In 2019, Davies delivered revenue growth of 49%, including double-digit organic growth, as it launched new claims and insurance operations in the US, as well as doubling the size of its Ireland operations via the acquisition of Thornton Group and significant new business wins.

In the UK the firm added a new Learning Solutions segment to its Consulting & Technology offering, through the acquisition of FWD, and added new claims capability through the acquisitions of TMS, GBB and Banwells.