In a recent research project conducted by The Legal 500, Keoghs has been ranked as one of the top 5 UK large law firms for offering exceptional client service.
The research assessed what clients really think about their external advisors and is described by legal industry publication ‘Legal Business’ as being one of the most comprehensive surveys of law firm clients ever.
Thousands of clients contributed feedback on the firms they work with in the UK, rating firms on a range of criteria including billing practices, team quality, industry knowledge and consistency of service on a scale from ‘not good’ to ‘exceptional’.
Partner and Director of Innovation at Keoghs, Dene Rowe commented:
“We are thrilled to be included in this research and to have been ranked so highly by our clients. Keoghs truly tries to work in partnership with each client, offering them quality services and solutions to the legal challenges, problems and opportunities they face on a daily basis. To receive this feedback acknowledges that we are delivering what we set out to achieve – to be on the same page as our client, speaking their language and going the extra mile.”
The full article can be viewed online here: https://www.legalbusiness.co.uk/analysis/client-service-awards-what-clients-really-want/
Keoghs
The service you deliver is integral to the success of your business. With the right technology, we can help you to heighten your customer experience, improve underwriting performance, and streamline processes.