Welcome to another edition of Keoghs’ regular Credit Hire AWARE.

It is clear that the subject of ‘rates’ is still very much a hot topic, with the GTA rate review remaining a significant issue. In my review of the quarter I reflect on the changes in the market and the impact this is having.

Also in this issue of Credit Hire AWARE, Melanie Mooney looks at the importance of pleading correctly – some of the outcomes discussed may have been avoided if the correct information had been pleaded.

We also question what is ‘loss of use’? and provide a focus on recent pre-proceedings credit hire fraud successes.

Finally, I provide an update on our recent data which has been popular with clients recently whilst we celebrate reaching a 100 credit hire staff milestone and also profile Intelligence Analyst, Ste Holmes.