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Hayley is Quality & Risk Lead for our Corporate & Sector Risks practice, responsible for technical delivery to the team’s clients. She is also a member of the retail sector strategy team and is the technical lead for a number of our retail clients.
Hayley has 12 years’ experience of handling defendant personal injury litigation for a wide range of supermarkets and multichannel retailers, national insurers and their policyholders and private organisations.
Her principal areas of practice include the handling of high value/complex EL and PL claims including chronic pain cases, brain injury and amputations, together with the defence of individual and group actions involving historical allegations of abuse.
Quality & Risk Lead for Corporate Risks responsible for technical delivery across our client accounts and continuous improvement.
Latest Insights by Hayley Riach
With the Government urging retailers and supermarkets in particular to enforce the wearing of face coverings, and reports suggesting the pandemic has seen a large rise in verbal abuse, threats and assaults on retail staff, we examine how retailers can balance government guidance with protecting workers. We also take a look at dealing with violence in the workplace to reduce the risk of assault claims.
Client Alerts 09/06/2020
Fottles v Bourne Leisure provides some much needed guidance on furloughed employees attending court.
Keoghs Corporate Risk Retail team has successfully defended a slip on ice claim at trial, with the judgment proving an important and timely decision as wintery conditions persist throughout the UK.