Transport & Logistics

In a sector as diverse as Transport and Logistics, we have all industries, claims types and exposures covered. Our experts represent a large number of UK businesses across a variety of industry-types including logistics, haulage, plant-hire, home and parcel delivery, bus, coach and rail, and self-drive hire.

Transport and Logistics operators face daily challenges in moving people and goods around the country. With these challenges often comes risk, which can lead to accidents and claims. Controlling all elements of the incident and claims process, we act from first notification, through to litigation on motor, employers’ and public liability programmes. In an industry where safety is key and cost containment is crucial, our transportation experts create solutions to help better manage exposures, whilst lowering the total cost of risk. These initiatives are driven through rich and sector specific data and insight, with focussed results on risk mitigation, effective strategies and programme enhancement. Working and interacting regularly with various industry and connected bodies enables our transport specialists to ensure we are providing the best and up-to-date advice to help businesses navigate emerging risks.

We also work with clients to review best practices for fleet management by considering full programme structures from FNOL and driver behaviour, through to risk reduction and avoidance, and in-cab technology to improve evidence capture and claims outcomes.
For public and employers’ liability claims we can support clients with targeted and specific initiatives to reduce claims frequency and increase defensibility as part of our claims management support packages.

Every aspect of our core, cross-class service is handled in-house, positively impacting claims experience and indemnity spend. This experience leaves us well placed to handle the ever-changing needs of transport and logistics businesses.