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Mark Hall

Mark Hall


Director of Strategy - Motor Personal Injury

T: 01204 677267

Mark is the Director of Strategy for Motor Personal injury.

He has extensive experience of casualty and motor claims in both the fast track and multi- track having acted for most major direct and composite  insurers, loss adjusters and brokers. Mark has delivered quality frameworks across business units - managing and controlling technical competencies, implementing supervision structures, devising internal and client audit processes, delivering local and strategic training and upskilling, and managing incident reporting processes.

He is now  responsible for strategy delivery and thought leadership in the motor personal injury space, implementation and governance of know your opponent strategies across business units, monitoring claimant solicitor behaviours and working alongside operations to deliver and monitor claim spend and savings. In addition he assists Client Account Managers in a client relationship role.

Authored Insights

Fraud - Motor

Reviewing the motor personal injury small claims limit

Whiplash reforms - July 2017

The trajectory of low value motor personal injury claims in 2024