This policy sets out how we use and protect any personal information that you give us.
We may change this policy from time to time by updating this page. You should check this page periodically to ensure you are happy with any changes.
Keoghs LLP (“Keoghs”) provides legal services in connection with insurance related claims and private client matters. Keoghs is authorised and regulated by the Solicitors Regulation Authority (“SRA”); SRA number 573546. Our Compliance Officer for Legal Practice, James Heath, has overall responsiblity for our compliance with data protection legislation.
As part of our business, we retain and process personal data to enable us to provide legal advice, legal services, and/or to conduct legal proceedings on behalf of our clients. Personal data is provided to us by various routes: for example, data sent to us by insurers about their customers and others, data provided to us by other third parties and data sent to us direct.
We will process your personal data (which may include sensitive personal data) in accordance with our obligations under the SRA’s regulatory framework and our statutory obligations, including the principles of the Data Protection Act 1998 (“DPA”).
We will also ensure that confidential information provided to us remains confidential; that it is not disclosed to others, except as may be required to deal with their matters and with appropriate consent, or as may be required by law, including in the detection and prevention of crime.
We may share your personal data with others, for example, insurers and their representatives, crime prevention agencies, including the police, and suppliers to our business.We may process data through various validation and counter fraud-databases to help us check information provided and assist in the prevention and detection of crime. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when;
We may use your personal data for internal training and development purposes. It may also be necessary for us to transfer your personal data for processing outside the European Economic Area.
We will ensure that any third parties who are given access to your personal data are made aware of their duty to keep the information secure and of their obligations under the DPA; we will also ask our suppliers to ensure that an adequate level of protection and security is applied to your data.
We will endeavour to keep your personal data accurate and up to date and ensure that access to, or disclosure of your information is controlled strictly. We will not keep your information for longer than is necessary; in some instances the law prescribes the length of time information should be retained for, but in most cases we will use our discretion to retain information for as long as it may reasonably be required in connection with our normal business activities.
You have the right to request access to your personal data; please address all requests to the Quality, Risk & Compliance Team at 2, The Parklands, Bolton, BL6 4SE.
** Under the Data Protection Act 1998, Personal Data is defined as data that relates to a living individual who can be identified:
from that data, or
from that data and other information which is in the possession of, or likely to come into the possession of, the data controller, and includes any expression of opinion about the individual, and any indication of the intentions of the data controller or any other person in respect of the individual. (Section 1(1)). Personal data will therefore cover details such as name, address, telephone number, date of birth, financial information and the nature of any legal services requested. Under the DPA, certain data is classified as 'sensitive personal data', for example information relating to:
In general, you can use this website without giving us any information. However, additional services may be available to you in return for providing certain information about yourself.
We may collect the following information:
We use this information to provide you with a better service, and in particular for the following reasons:
If you have supplied contact details we may contact you by e-mail, phone, fax or mail.
You can choose to restrict the collection or use of your personal information:
Whenever you are asked to fill in a form, you will be asked to indicate whether you do or do not want the information to be used for direct marketing purposes.
If you have previously not objected to us using your personal information for direct marketing purposes, you can change your mind at any time by contacting us at firstname.lastname@example.org or Marketing Team, Keoghs LLP, 2 The Parklands, Bolton BL6 4SE.
We may also like to provide you with information by e-mail. However, we appreciate that e-mail "spam" has become a problem in recent years. If you are a client or you have previously asked us for information on our products or services, we may send you information on our range of products and services by e-mail, unless you have asked us not to do so.
If the reason you have given us personal information is to receive e-mail information from us, we will continue to provide this information by e-mail unless you ask us not to do so.
Otherwise, when you provide us with personal information, you will be asked whether or not you are happy for us to send you this kind of information by e-mail.
We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than our partners, employees and agents of Keoghs LLP to administer any accounts, products and services provided to you by Keoghs now or in the future unless we have your permission or are required by law.
You may request details of personal information which we hold about you under the Data Protection Act 1998. An official fee will be payable. If you would like a copy of the information held on you please put your request in writing to the Quality, Risk & Compliance Team, Keoghs LLP, 2 The Parklands, Bolton, BL6 4SE.
If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.
We may link to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.
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