T:0151 921 7216
John is a legal director and client service manager within the Keoghs corporate and sector risk practice team. Before joining Keoghs, John had been with his previous firm since 2007, starting as a trainee claims handler, progressing to claims unit service manager within three years, then to senior associate and latterly his current position. During his time at his previous firm, John was awarded Young Achiever of the Year at the Eclipse National Personal Injury Awards 2015.
As a legal director, John assumes responsibility for our food and drink sector strategy as practice leader, ensuring we provide a tailored service to clients operating within that sector whilst also developing new business opportunities from within the broker, insurer and corporate insurance market.
With a background in retail, first as a department manager at Asda and then leading claims teams aligned to retailers, John is also responsible for managing client service for some prestigious clients of the firm and also supporting growth from within our retail sector team. As a service manager John leads new client implementation, ensures overall service delivery and the provision of MI and analytics.
Recognised as a trusted advisor within his specialist areas, John has presented and been consulted by key bodies within the insurance and claims industries, notably at the – LEP Conference, BIBA Regional Claims Forum, Airmic Retail SIG, Airmic FastTrack Forum and at several major insurer events. John is also a law graduate having studied part time with the Open University between 2008 and 2014 and has additional qualifications in marketing and people management.