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COVID-19 Response Protocols
In these challenging times, claims in relation to COVID-19 infections are to be expected. It is difficult to predict the volumes or profiles of such claims, as guidelines and the prevalence of the disease changes. While there will be significant hurdles to overcome in order for such claims to be successful, it is important that claims and notifications received are managed appropriately at a time of limited resource. This is our guide to the key issues to consider upon receipt of a claim/notification.