On the back of the team’s success with Robinson v Bourne Leisure, we’ve secured further discontinuances, which we say is no coincidence.
Several cases recently presented to us have discontinued once disclosure has taken place, further proving these cases can be defended if systems and procedures are in place and documentation retained.
In one such case, the claimant unfortunately experienced a nasty fracture following a slip on the dancefloor. He alleged that whilst dancing on the dancefloor he slipped and fell on a spillage which he claimed was present as a result of customers being able to take drinks onto the dancefloor.
Our client had a good system in place, although at the time of being presented with the claim the CCTV had been destroyed. In any event, they were able to demonstrate:
Once disclosure had taken place the claimant quickly discontinued his action against our client, resulting in an overall saving of £16,500.
For more information, please contact Vickie Forsyth
Vickie Forsyth
Designed to elevate the policyholder experience and empower handlers, ClaimPilot transforms the claims journey with state-of-the-art AI, streamlined processes and reduced operational bottlenecks – all in one powerful platform.
