The Digital Claims Portal (DCP) Pilot Scheme is being rolled out at a rapid rate, in part we understand as a result of the backing and ambitions of members of the senior judiciary, who consider the digitisation of the court service vital to increasing levels of dispute resolution, and cutting some of the enormous court backlog. Natalie Larnder, Head of Market Affairs, provides an update on where we are now and what issues we believe need to be addressed.
Designed to elevate the policyholder experience and empower handlers, ClaimPilot transforms the claims journey with state-of-the-art AI, streamlined processes and reduced operational bottlenecks – all in one powerful platform.
