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Where the letter of claim is sent after the 7th of May 2018 a new regime applies for claims worth less than £25,000 though it is currently unclear as to what extent the regime will apply to UK holidays. Paul Edwards examines the new rules and asks whether this could be seen as a missed opportunity.
In England and Wales food poisoning results in an estimated 70,000 reported cases a year. In January 2017, the Court of Appeal gave judgment in the case of Wood v TUI Travel. The claimants had purchased an all-inclusive holiday from the defendant and alleged negligence and breach of contract under the Package Travel, Package Holiday and Package Tour Regulations 1992, as well as the Supply of Goods and Services Act 1992.